Amsterdam Airport Schiphol is on a mission to reunite lost items as soon as possible with their legitimate owner. From a teddy bear found by the cabin crew to a laptop left in the lounge. Locating the owners can sometimes be a challenge, so special forces have been hired.
“Personally I think he is a real asset to the company. And he can really do something no one else can. Our main goal is to return lost items to the owner. As fast as possible. To do that, we monitor social media. And the crew checks the plane after every flight… When you see the reactions of the passengers that really is amazing. He drops by regularly but I have to admit: I do spoil him a bit”.